{"id":43555,"date":"2026-08-11T07:42:46","date_gmt":"2026-08-11T05:42:46","guid":{"rendered":"https:\/\/www.sindicaturabarcelona.cat\/?p=43555"},"modified":"2026-08-11T07:42:48","modified_gmt":"2026-08-11T05:42:48","slug":"la-sindicatura-de-greuges-de-barcelona-participa-en-un-seminari-internacional-sobre-el-paper-dels-ombudsperson-en-lera-de-la-intelligencia-artificial","status":"publish","type":"post","link":"https:\/\/www.sindicaturabarcelona.cat\/ca\/la-sindicatura-de-greuges-de-barcelona-participa-en-un-seminari-internacional-sobre-el-paper-dels-ombudsperson-en-lera-de-la-intelligencia-artificial\/","title":{"rendered":"La Sindicatura de Greuges de Barcelona participa en un seminari internacional sobre el paper dels ombudsperson en l&#8217;era de la intel\u00b7lig\u00e8ncia artificial"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>El cap de gabinet de la defensoria de la ciutadania barcelonina, Oriol Puig, ha abordat els reptes i les oportunitats que planteja la IA en la defensa dels drets de la ciutadania i en la gesti\u00f3 de les queixes.<\/strong><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>La trobada digital ha reunit representants de l&#8217;Ombudsman Metropool d\u2019Amsterdam, la Defensoria P\u00fablica de la Uni\u00f3n de Brasil, l&#8217;Ombudsman for Children\u2019s Office de Dublin, el Local Government and Social Care Ombudsman d&#8217;Anglaterra, la Personer\u00eda Municipal de Jamund\u00ed i l\u2019oficina B\u00fcrgerschaft de Bremen.<\/strong><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Un dels eixos principals del programa presentat pel s\u00edndic David Bondia per a la seva reelecci\u00f3, culminada el passat 24 de juliol amb el seu nomenament per part del Consell Plenari de l\u2019Ajuntament de Barcelona, \u00e9s, precisament, el de \u201cposar la IA al servei de les persones\u201d.<\/strong><\/h2>\n\n\n\n<p><strong>Barcelona, 11 d\u2019agost de 2026 <\/strong>&#8211; La Sindicatura de Greuges de Barcelona, amb el cap de gabinet Oriol Puig com a representant, ha participat en un seminari internacional telem\u00e0tic dedicat a analitzar el paper de les institucions d&#8217;ombudsperson davant l&#8217;expansi\u00f3 de la intel\u00b7lig\u00e8ncia artificial (IA) i els reptes que planteja la transformaci\u00f3 digital de les administracions p\u00fabliques.<\/p>\n\n\n\n<p>La trobada s\u2019ha emmarcat en la iniciativa <strong>&#8220;The Ombudsman&#8217;s Role in the Digital Era&#8221;, impulsada per l&#8217;Ombudsman Metropool Amsterdam juntament amb la Digital Rights House, i refor\u00e7a els compromisos establerts al <\/strong><a href=\"https:\/\/www.sindicaturabarcelona.cat\/wp-content\/uploads\/Partnership_BCN_AMS_publicat.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>conveni de col\u00b7laboraci\u00f3 amb l\u2019ombudsman d\u2019Amsterdam<\/strong><\/a><strong> signat el passat mes de maig.<\/strong><\/p>\n\n\n\n<p>La sessi\u00f3 ha reunit diverses institucions internacionals de defensa dels drets de la ciutadania per compartir experi\u00e8ncies, identificar riscos i intercanviar bones pr\u00e0ctiques sobre la introducci\u00f3 de la intel\u00b7lig\u00e8ncia artificial en l&#8217;activitat dels ombudsperson i en la prestaci\u00f3 dels serveis p\u00fablics.<\/p>\n\n\n\n<p>Durant el seminari <strong>s\u2019han abordat q\u00fcestions com l&#8217;impacte de la IA en els drets de les persones, l&#8217;\u00fas d&#8217;aquestes tecnologies en la gesti\u00f3 de les queixes, l&#8217;aparici\u00f3 de reclamacions elaborades amb assist\u00e8ncia d&#8217;eines d&#8217;intel\u00b7lig\u00e8ncia artificial i el desenvolupament de sistemes d&#8217;alerta primerenca per detectar possibles afectacions als drets de la ciutadania<\/strong>.<\/p>\n\n\n\n<p>La Sindicatura ha compartit la seva experi\u00e8ncia i reflexions sobre els reptes i les oportunitats que comporta aquesta tecnologia. <strong>La instituci\u00f3 considera que la IA pot contribuir a eliminar barreres, apropar l&#8217;Administraci\u00f3 a la ciutadania i millorar l&#8217;efici\u00e8ncia dels serveis p\u00fablics, sempre que la seva implantaci\u00f3 es faci amb garanties, transpar\u00e8ncia, supervisi\u00f3 humana i respecte pels drets fonamentals<\/strong>.<\/p>\n\n\n\n<p>En aquest sentit, <strong>Oriol Puig ha exposat algunes de les iniciatives que est\u00e0 impulsant, com la formaci\u00f3 especialitzada del personal en mat\u00e8ria d&#8217;intel\u00b7lig\u00e8ncia artificial, la participaci\u00f3 en el projecte europeu iDEM per facilitar la comprensi\u00f3 de documents p\u00fablics mitjan\u00e7ant eines basades en IA i l&#8217;\u00fas d&#8217;aquestes tecnologies com a suport en la recerca d&#8217;informaci\u00f3 i l&#8217;elaboraci\u00f3 d&#8217;informes<\/strong> i recomanacions.<\/p>\n\n\n\n<p>Amb la participaci\u00f3 en aquest espai de treball internacional, <strong>la Sindicatura de Greuges de Barcelona reafirma el seu comprom\u00eds amb una adopci\u00f3 \u00e8tica i responsable de la intel\u00b7lig\u00e8ncia artificial<\/strong>, aix\u00ed com amb la defensa dels drets digitals de la ciutadania en un context de transformaci\u00f3 tecnol\u00f2gica accelerada. En aquesta l\u00ednia, un dels eixos principals del programa presentat pel s\u00edndic David Bondia per a la seva reelecci\u00f3, <a href=\"https:\/\/www.sindicaturabarcelona.cat\/ca\/david-bondia-torna-a-ser-nomenat-sindic-de-greuges-de-barcelona\/\" target=\"_blank\" rel=\"noreferrer noopener\">culminada el passat 24 de juliol amb el seu nomenament per part del Consell Plenari de l\u2019Ajuntament de Barcelona<\/a>, \u00e9s, precisament, el de \u201cposar la IA al servei de les persones\u201d.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>El cap de gabinet de la defensoria de la ciutadania barcelonina, Oriol Puig, ha abordat els reptes i les oportunitats que planteja la IA en la defensa dels drets de [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":43571,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"drets":[],"class_list":["post-43555","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La Sindicatura de Greuges de Barcelona participa en un seminari internacional sobre el paper dels ombudsperson en l&#039;era de la intel\u00b7lig\u00e8ncia artificial - Sindicatura de Greuges de Barcelona<\/title>\n<meta name=\"description\" content=\"El cap de gabinet de la defensoria de la ciutadania barcelonina, Oriol Puig, ha abordat els reptes i les oportunitats que planteja la IA en la defensa dels drets de la ciutadania i en la gesti\u00f3 de les queixes.\" \/>\n<meta name=\"robots\" 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