{"id":28486,"date":"2023-05-22T17:32:01","date_gmt":"2023-05-22T15:32:01","guid":{"rendered":"https:\/\/www.sindicaturabarcelona.cat\/?page_id=28486"},"modified":"2023-05-22T17:32:21","modified_gmt":"2023-05-22T15:32:21","slug":"com-actua","status":"publish","type":"page","link":"https:\/\/www.sindicaturabarcelona.cat\/ca\/com-actua\/","title":{"rendered":"Com actua"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.sindicaturabarcelona.cat\/wp-content\/uploads\/2020\/08\/img_911591869298.jpg\" alt=\"Fa\u00e7ana de la sindicatura\" class=\"wp-image-21247\" srcset=\"https:\/\/www.sindicaturabarcelona.cat\/wp-content\/uploads\/2020\/08\/img_911591869298.jpg 1024w, https:\/\/www.sindicaturabarcelona.cat\/wp-content\/uploads\/2020\/08\/img_911591869298-711x533.jpg 711w, https:\/\/www.sindicaturabarcelona.cat\/wp-content\/uploads\/2020\/08\/img_911591869298-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>La Sindicatura de Greuges de Barcelona actua per sol\u00b7licitud de qualsevol persona f\u00edsica o jur\u00eddica que presenti una queixa sobre una actuaci\u00f3 de l\u2019administraci\u00f3 p\u00fablica local. Tamb\u00e9 pot fer-ho d\u2019ofici, \u00e9s a dir, per iniciativa pr\u00f2pia, quan consideri que cal emprendre alguna investigaci\u00f3 en defensa dels drets de la ciutadania.<\/p>\n\n\n\n<p>Quan es presenta una queixa o reclamaci\u00f3, la Sindicatura avalua si aquesta compleix els requisits per ser admesa a tr\u00e0mit o no, i en cas positiu, estudia el cas, demanant la informaci\u00f3 necess\u00e0ria als organismes municipals adients. Un cop completat l\u2019estudi del cas, elabora una resoluci\u00f3 al respecte que publica i comunica a les parts.<\/p>\n\n\n\n<p><strong>Les seves actuacions s\u00f3n gratu\u00eftes i no cal l\u2019assist\u00e8ncia d\u2019advocat ni procurador<\/strong>, i les queixes que se li formulen no afecten els terminis previstos per a l\u2019exercici d\u2019accions en via administrativa o jurisdiccional.<\/p>\n\n\n\n<p>La Sindicatura de Greuges supervisa l\u2019activitat de l\u2019administraci\u00f3 municipal,&nbsp;<strong>formulant advertiments, recomanacions i suggeriments que facilitin la resoluci\u00f3 dels problemes objecte de queixa, amb l\u2019objectiu de millorar el funcionament de l\u2019administraci\u00f3 municipal<\/strong>.&nbsp;Igualment, pot proposar f\u00f3rmules de conciliaci\u00f3 o d\u2019acord per facilitar una resoluci\u00f3 r\u00e0pida i satisfact\u00f2ria de la queixa.<\/p>\n\n\n\n<p>La Sindicatura exerceix les seves funcions amb independ\u00e8ncia i imparcialitat i, per tant, no rep instruccions de cap autoritat o c\u00e0rrec municipal. Per desenvolupar les seves funcions, compta amb la col\u2022laboraci\u00f3 de tots els \u00f2rgans municipals.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Quan pot intervenir?<\/h2>\n\n\n\n<p><strong>La Sindicatura de Greuges de Barcelona pot intervenir&nbsp;<\/strong>per sol\u00b7licitud dels ciutadans i ciutadanes o dels col\u00b7lectius que manifestin queixes o problemes amb l\u2019administraci\u00f3 municipal o amb un servei en qu\u00e8 l\u2019Ajuntament tingui participaci\u00f3.<\/p>\n\n\n\n<p>Pot intervenir tamb\u00e9, per iniciativa pr\u00f2pia, quan entengui que l\u2019Administraci\u00f3 municipal pot haver vulnerat, directament o indirectament, els drets constitucionals de les persones.<\/p>\n\n\n\n<p><strong>La Sindicatura no pot intervenir en els casos seg\u00fcents:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si es tracta d\u2019un problema entre particulars que no implica de cap manera l\u2019administraci\u00f3 municipal.<\/li>\n\n\n\n<li>Si el motiu de la queixa est\u00e0 pendent d\u2019una resoluci\u00f3 judicial.<\/li>\n\n\n\n<li>Si la queixa \u00e9s an\u00f2nima, denota mala fe o no t\u00e9 prou fonament.<\/li>\n<\/ul>\n\n\n\n<p>Quan no pot intervenir,&nbsp;<strong>la Sindicatura de Greuges de Barcelona orienta i assessora sobre les gestions que es poden fer.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La Sindicatura de Greuges de Barcelona actua per sol\u00b7licitud de qualsevol persona f\u00edsica o jur\u00eddica que presenti una queixa sobre una actuaci\u00f3 de l\u2019administraci\u00f3 p\u00fablica local. Tamb\u00e9 pot fer-ho d\u2019ofici, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":17732,"parent":0,"menu_order":33,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"drets":[],"class_list":["post-28486","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Com actua - Sindicatura de Greuges de Barcelona<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sindicaturabarcelona.cat\/ca\/com-actua\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Com actua - Sindicatura de Greuges de Barcelona\" \/>\n<meta property=\"og:description\" content=\"La Sindicatura de Greuges de Barcelona actua per sol\u00b7licitud de qualsevol persona f\u00edsica o jur\u00eddica que presenti una queixa sobre una actuaci\u00f3 de l\u2019administraci\u00f3 p\u00fablica local. 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